Resources By Renae, Inc.
Effective Date: October 26, 2026
Last Updated: October 26, 2026
Resources By Renae, Inc. (“Resources By Renae,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through https://resourcesbyrenae.com.
This Privacy Policy explains what information we may collect, how we use and protect it, when it may be shared, and the choices available to you when you visit our website or participate in our programs and services.
By using our website, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you interact with our website, register for programs, request information, schedule appointments, subscribe to communications, or contact us.
Depending on how you interact with us, the information may include:
- Contact information: Your name, email address, telephone number, mailing address, and other contact details you choose to provide.
- Registration information: Information submitted when registering for workshops, life skills programs, coaching sessions, educational activities, or other services.
- Coaching and consultation information: Details you voluntarily share to help us understand your goals, interests, educational or career needs, and personal development objectives.
- Communication preferences: Your preferences for receiving newsletters, announcements, updates, or other communications.
- Payment and donation information: Information necessary to process payments, purchases, or donations through applicable third-party payment providers. We may receive transaction confirmations and limited payment-related details from those providers.
- Messages and inquiries: Information included in emails, contact forms, or other communications you send us.
Please do not submit passwords, Social Security numbers, financial account credentials, or other highly sensitive information through general website forms or ordinary email unless we specifically request it through an appropriate, secure process.
2. How We Use Your Information
We may use the information we collect to:
- Provide life coaching, consulting, personal development, educational support, and life skills programs.
- Process registrations and respond to program inquiries.
- Schedule appointments and communicate about upcoming sessions or events.
- Send newsletters, announcements, and other communications when you have requested them or otherwise consented where required.
- Process donations, payments, and related transactions.
- Respond to questions, requests, and customer service needs.
- Manage our website, programs, and business operations.
- Maintain records, prevent fraud, protect our services, and comply with applicable legal obligations.
- Improve our services using feedback and information voluntarily provided to us.
We do not sell your personal information to third parties.
3. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website registration processes.
We do not intentionally design our student or parent registration processes to collect personal information from children under 13.
If we learn that we have inadvertently collected personal information online from a child under 13 without the legally required parental consent, we will take appropriate steps to delete the information or obtain the required consent, as applicable.
A parent or legal guardian who believes a child under 13 has provided personal information to us may contact us at [email protected].
Programs involving minors who are 13 or older may require parent or guardian involvement or consent, depending on the program and applicable law.
4. How We Share Information
We do not sell or rent your personal information. We may disclose information in limited circumstances, including:
Service providers: We may share necessary information with trusted providers that help us operate our website, manage registrations, communicate with participants, schedule appointments, process payments, or provide other business services.
Payments and donations: If you make a payment or donation through a third-party payment service, that provider may collect and process your information under its own privacy policy and terms.
Scheduling services: If you use a third-party appointment scheduling service linked from our website, the information you provide may be processed by that service under its own privacy policy.
Legal and safety requirements: We may disclose information when reasonably necessary to comply with applicable laws, legal processes, or lawful requests; protect our rights or property; or help prevent fraud, security incidents, or other unlawful activity.
Business changes: If our organization undergoes a merger, restructuring, or transfer of operations, information may be disclosed as part of that process, subject to applicable privacy requirements.
We limit disclosures to what is reasonably necessary for the relevant purpose.
5. Third-Party Services and Websites
Our website may link to or use third-party services, including appointment scheduling and payment services. For example, appointments may be scheduled through Calendly, and donations or payments may be processed through Square, depending on the service you select.
When you access a third-party website or service, your information is subject to that provider’s privacy practices and terms. We do not control the privacy policies, security measures, or data handling practices of independent third parties.
We encourage you to review the privacy policies of any third-party service before providing personal information or completing a transaction.
6. Cookies and Website Tracking
Resources By Renae does not use Google Analytics, Meta Pixel, or other analytics or advertising tracking tools to track visitors across our website.
Our website hosting provider or website functionality may use essential technical processes, such as server logs or necessary cookies, to support site operation, security, or basic functionality. We do not represent that any particular cookie or server-log technology is used unless confirmed by the applicable provider or website configuration.
If our use of website technologies changes materially, we will update this Privacy Policy as appropriate.
7. Email Communications
If you subscribe to our newsletter or request updates, we may use your email address to send information about our programs, workshops, services, events, and organizational news.
You may unsubscribe from promotional emails at any time by using the unsubscribe instructions included in the message, when available, or by contacting us at [email protected].
Even if you opt out of promotional communications, we may still send necessary service-related messages, such as registration confirmations, appointment details, or important notices about a program you use.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information, the service involved, and any legal or operational requirements.
When information is no longer needed, we will take reasonable steps to delete it, securely dispose of it, or otherwise handle it appropriately, subject to applicable law and the capabilities of our service providers.
9. Data Security
We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by us or our service providers.
You should exercise care when sending personal information online and avoid including sensitive details in ordinary emails or general contact forms.
10. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request information about the personal information we maintain about you.
- Request access to, correction of, or deletion of certain personal information.
- Withdraw consent where processing is based on consent.
- Opt out of promotional email communications.
- Ask questions or submit a privacy-related complaint.
To make a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before responding and may be unable to fulfill certain requests where an exception under applicable law applies.
We will handle privacy requests in accordance with applicable legal requirements.
11. Florida Residents
Resources By Renae operates in the United States and may serve individuals in Florida. Florida residents may have privacy rights under applicable federal and Florida law, depending on the circumstances and the information involved.
Nothing in this policy is intended to limit any privacy rights that cannot lawfully be waived. If you have a question about your information or wish to make a privacy request, please contact us at [email protected].
12. Coaching, Educational, and Personal Development Information
Our coaching, consulting, educational, and personal development services may involve information about your goals, interests, experiences, or challenges that you choose to share.
We use such information to support the services you request and to communicate with you about relevant programs. Please share only the information necessary for your participation.
Unless we expressly state otherwise in a separate written agreement or notice, information submitted through general website forms or email should not be considered protected by a special legal confidentiality privilege. Our handling of information remains subject to applicable law and any separate agreements that apply to a particular service.
13. International Visitors
Our website and services are primarily intended for individuals in the United States. If you access the website from outside the United States, information you provide may be processed in the United States or in other locations where our service providers operate.
Privacy protections and legal requirements may differ between jurisdictions. By using the website, you understand that your information may be processed in accordance with applicable U.S. laws and the terms of this Privacy Policy, subject to any mandatory rights that apply to you.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website features, business practices, or legal obligations.
When changes are made, we will revise the “Last Updated” date at the beginning of the policy. The updated policy will be posted on this page.
We encourage you to review this policy periodically to remain informed about how we handle personal information.
15. Contact Us
If you have questions about this Privacy Policy, want to make a privacy request, or believe your information has been handled improperly, please contact us:
Resources By Renae, Inc.
Website: https://resourcesbyrenae.com
Email: [email protected]
We will make reasonable efforts to respond to your inquiry in a timely manner.
This Privacy Policy is intended as a general website privacy notice and is not legal advice. Consider having a qualified attorney review it for compliance with the laws that apply to your organization, especially if your programs serve minors or collect educational information.
